Frequently Asked Questions
Everything you need to know about your Skybags experience.
What is the standard delivery timeline for my order?
We typically process and dispatch orders within 24-48 hours. Depending on your location, your Skybags should arrive within 3 to 7 business days.
Do Skybags products come with a warranty?
Yes, all our backpacks, rucksacks, and luggage come with an international warranty ranging from 1 to 5 years against manufacturing defects.
What is your return and exchange policy?
We offer a hassle-free 15-day return policy. If you are not satisfied with your purchase, you can initiate a return or exchange through our portal, provided the tags are intact.
How can I track the status of my shipment?
Once your order is shipped, you will receive a tracking link via email and SMS to monitor your package in real-time.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and Cash on Delivery (COD) for most pin codes.
Are Skybags backpacks water-resistant?
Most of our fashion and laptop backpacks are made from high-grade water-resistant fabric and include a built-in rain cover for added protection.